Privacy Policy
SearchWellness Privacy Policy (updated on November 2023)
1. Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.SearchWellness.com (the “Site”).
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: These are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, please visit this link.
Log Files: These track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (excluding credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
3. How We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our Site. For example, we generate analytics about how our customers browse and interact with the Site and assess the success of our marketing and advertising campaigns.
4. Sharing Your Personal Information
We use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.
6. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
7. Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
8. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
9. Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will provide a prominent notice on our website to inform you of any material changes.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at 'orders at SearchWellness.com' or by mail using the details provided below:
SearchWellness
444 12th Street
Brooklyn NY 11215
